Privacy policy

Privacy Policy

This Privacy Policy applies to the services of Seasons by Lily, located at Hoflaan 131, and reachable via info@seasonsbylily.com.

We respect the privacy of our customers and are committed to protecting the personal information you share with us. All personal data is handled securely and in accordance with applicable privacy laws.

Information We Collect

When you place an order, create an account, or interact with our website, we may collect the following information:

  • Full name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information

  • IP address

  • Device and browser information

  • Website activity and browsing behavior

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Provide customer support

  • Communicate important updates regarding your order

  • Send promotional offers and newsletters (only if you have opted in)

  • Improve our website, products, and services

  • Prevent fraud and maintain the security of our website

Sharing Your Information

We only share your personal information with trusted third parties when necessary to provide our services, including payment processors, shipping partners, email service providers, and analytics platforms.

We may also disclose your information if required by law or to protect our legal rights.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable laws and regulations.

Cookies

Our website uses cookies and similar technologies to:

  • Improve website functionality

  • Remember your preferences

  • Analyze website traffic and visitor behavior

  • Personalize your shopping experience

  • Support advertising and marketing efforts

You can manage or disable cookies through your browser settings at any time.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal data

  • Object to certain types of data processing

  • Request a copy of your personal data (data portability)

  • Withdraw consent where applicable

To exercise any of these rights, please contact us at info@seasonsbylily.com.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Seasons by Lily
Hoflaan 131
Email: info@seasonsbylily.com